Apple CEO Steve Jobs is hands-down one of the greatest entrepreneurs of all time, so any entrepreneur who aims at success should spend some time studying him.
Carmine Gallo, a communications coach and author, has written a book about Jobs that extracts key lessons on entrepreneurship and innovation. In , Gallo lays out what he believes are the seven core principles of Jobs’s core business philosophy and how others can adapt it.
1. Do what you love
Following your passion might sound like a soft skill, but Steve Jobs has said it’s responsible for much of his success. Jobs was once asked point-blank what advice he would give a young entrepreneur looking for career advice. His response: “Go out and a get a job as a busboy or something until you find something you’re really passionate about.”
Entrepreneurship is hard and takes perseverance. You will not have the energy to jump the inevitable hurdles unless you find that something that you are truly obsessed with.
2. Put a dent in the universe
Passion fuels the rocket, but vision directs the rocket to its ultimate destination. In 1976, when Jobs and Steve Wozniak co-founded Apple, Jobs’ vision was to put a computer in the hands of everyday people. In 1979, Jobs saw an early and crude graphical user interface being demonstrated at the Xerox research facility in Palo Alto, California.
He knew immediately that the technology would make computers appealing to “everyday people.” That technology eventually became The Macintosh, which changed everything about the way we interact with computers. Xerox scientists didn’t realize its potential because their “vision” was limited to making new copiers.
3. Kick-start your brain
Creativity leads to innovative ideas. For Steve Jobs, creativity is connecting things, Jobs believes that a broad set of experiences expands our understanding of the human experience.
A broader understanding leads to breakthroughs that others may have missed. Broadening your experience also means seeking inspiration from other industries.
At various times, Jobs has found inspiration in a phone book, Zen meditation, visiting India, the fine details of a Mercedes-Benz, a food processor at Macy’s, or The Four Seasons hotel chain. Jobs doesn’t “steal” ideas as much as he uses ideas from other industries to inspire his own creativity.
4. Sell dreams, not products
To Steve Jobs, people who buy Apple products are not “consumers.” They are people with hopes, dreams and ambitions. He builds products to help people achieve their dreams.
He once said, “some people think you’ve got to be crazy to buy a Mac, but in that craziness we see genius.” How do you see your customers? Help them unleash their inner genius and you’ll win over their hearts and minds.
5. Say no to 1,000 things
Steve Jobs once said, “I’m as proud of what we don’t do as I am of what we do.” He is committed to building products with simple, uncluttered design. And that commitment extends beyond products.
From the design of the iPod to the iPad, from the packaging of Apple’s products, to the functionality of the Web site, in Apple’s world, innovation means eliminating the unnecessary so that the necessary may speak.
6. Create insanely great experiences
Jobs has made the Apple stores the gold standard in customer service. The Apple store has become the world’s best retailer by introducing simple innovations any business can adopt to create deeper, more emotional connections with their customers.
For example, there are no cashiers in an Apple store. There are experts, consultants, even geniuses, but no cashiers. Why? Because Apple is not in the business of moving boxes; they are in the business of enriching lives. Big difference.
7. Master the message
Steve Jobs is the world’s greatest corporate storyteller, turning product launches into an art form. You can have the most innovative idea in the world, but if you can’t get people excited about it, it doesn’t matter.
For every idea that turns into a successful innovation, there are thousands of ideas that never gain traction because the people behind those ideas failed to tell a compelling story.