Nigeria’s largest power distribution company, Ikeja Electric Plc, has launched a whistleblowing platform to enable customers reveal or report illegal and unethical activities in a safe, confidential, and secure manner for immediate attention.
According to ThisDay, the platform, which is independently managed by Deloitte, one of Nigeria’s leading professional service firms, allows customers report anonymously by making using of multiple channels; a toll-free hotline; an email platform; a web-based service and a mobile app available on ios and Android.
Speaking on the initiative, the company’s Head of Corporate Communications, Felix Ofulue explained that the new platform is one of the many measures put in place to encourage a culture of transparency and accountability. With the introduction of the platform, customers can now confidentially report matters bothering on fraud, bribery, extortion; energy theft through illegal connections, vandalism and all actions detrimental to the society.
In his words: “By connecting our customers directly with the professional services provider responsible for the management the platform, we have provided a means for us to work together with the customers to expose all forms of illegal and unethical behaviour on our network”.
For more information or tip offs, intending whistleblowers can make report:
Language: English, Igbo, Hausa, Yoruba or French
Toll-free hotlines to call: 0800TIPOFFS (08008476337)
Email: [email protected]
Visit IE website .
Customers can also download Deloitte Tip-offs Anonymous Mobile App from Google Play Store or iTunes
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